Friendly staff and convenient location. The hotel room was spacious and clean, with a well-equipped kitchenette and comfortable beds. The breakfast buffet was delicious, with a variety of options to choose from. The hotel was also located near the metro, making it easy to explore the city.

The WiFi was spotty at times and there was a language barrier with some of the staff. The lack of a restaurant on site made it difficult to dine in, but there were several options nearby.

There was no wifi signal in the rooms. Nice comfy base for city break in Shanghai.

Convenient kitchenette with a fridge and stove right in the room, perfect for making a quick meal or storing snacks. Cozy beds for a good night's sleep. 🛏️

The room at Urban Hotel was spacious and comfortable, with hardwood floors and a well-equipped kitchenette. The hotel is conveniently located near the metro, making it easy to explore the city. The staff was friendly and helpful, ensuring a pleasant stay. I would recommend this hotel for its great amenities and convenient location.

Friendly staff who tried their best to accommodate us. Convenient location, close to subway stations. Comfortable beds and clean rooms. Free amenities like bottled water and in-room wifi. Flexible check-in and check-out times. Mobile phone provided for use during the stay. Washer/dryer in the room. Newly renovated rooms with modern amenities

Could not be improved in any way.

The free breakfast buffet was decent and there was a kitchenette in the room, which was useful for making snacks. The hotel's location was very convenient, just a few steps from the subway and close to downtown attractions.

My room had a strong smell of cigarette smoke, which was unpleasant. Additionally, the staff's English was not great and they were not very friendly.

I had a great stay at this place in Shanghai. The location is perfect, right next to the underground station in Pudong. It's so close to the metro, making it easy to explore the city. The staff here were very friendly and accommodating. They may not all speak English fluently, but with the help of a translation app, we were able to communicate effectively. The room was clean and comfortable, with super cozy beds. I also loved the fact that there was a washer/dryer in the room, which was a nice surprise. I had a wonderful experience here.

I highly recommend this hotel to everyone. The staff was friendly and the room was comfortable.

Rooms are clean and cleaned daily, with free bottled water. Staff make an effort to help, despite limited English. Good location near MRT station and eateries. Comfy beds, English news channel, and reliable in-room wifi.

The newly renovated rooms were compact but nice. Mobile phone and WiFi provided. Good location near subway. Helpful staff. 4-star experience.

Everything was fantastic.

I had a fantastic stay at this hotel! The rooms were newly renovated and although they were a little compact, they were very nice. The use of a mobile phone during my stay was a nice touch, and the free WiFi had a great connection. The hotel's location was perfect for me, as it was close to downtown and also very close to the metro station.

Nothing not to love.

The location is incredibly convenient, being right next to the underground station. It made it so easy for us to explore the city and shop for Christmas gifts. The room was clean and spacious, with all the amenities we needed for a comfortable stay. The staff were friendly and accommodating, providing excellent service throughout our time here. We especially appreciated the 24-hour room service and the laundry service, as it made our stay even more convenient. The free toiletries and electric kettle in the room were a nice touch, adding to the overall comfort of our stay. We would highly recommend this place to anyone visiting the area.

We had a wonderful experience at this hotel.

This hotel has a great location, being very close to the city center and right next to an underground station. the rooms are very comfortable, with hardwood and ceramic floors and well air-conditioned. the breakfast buffet, served in the basement dining area, is included in the room price. Plus, there's a kitchenette with a fridge and stove, as well as connections to local coffee shops for those who need to stay connected.

Some staff members may struggle with English communication, but they are still friendly and accommodating.

We loved the convenient location of this hotel, as it was right next to the underground station. The hotel staff were friendly and tried their best to accommodate us, despite limited English skills. The room was clean and had a washer/dryer, which was a pleasant surprise. The beds were super comfortable and we felt safe during our stay.